TERMS & CONDITIONS
1. Period of Stay. The Stay will commence at 4pm on day of arrival and will terminate at 10am on day of departure. The property is let for holiday purposes and only to the persons named on the booking form.
2. We operate a strict ‘No Pets’ Policy. All properties are “no smoking” properties.
3. Cancellations. Should the Client wish to make a cancellation, the Client is permitted to do so 28 days before commencement of the booking. If the cancellation occurs less than 4 weeks prior to hire and Livingo Stays Ltd is unable to re-let for the period, then the entire hire charge will be forfeited by the client. Clients are advised to take out a Holiday Cancellation Insurance Policy.
4. Availability. If the property cannot be made available for the period booked due to events beyond the Owners’ control and the Owners are forced to cancel the booking, the hire charge will be refunded in full and the Client will have no further claim against Livingo Stays Ltd.
5. Services. Electricity, heating, WIFI, bed linen, towels and toiletries are included in the hire charge.
6. Number of Persons using the Property. The number of persons occupying the property should not exceed 3 adults or two adults and two children.
7. No unauthorized guests are permitted – prior authorization must be granted for any additional individuals accessing the property.
8. Complaints and Problems. Should there be any problem or cause for complaint during or after the letting period, please contact Livingo Stays Ltd and we will endeavour to rectify the problem.
9. Security Deposit. For the benefit of the next guests staying in the property, please advise us of any breakage or damage that occurs during your stay. Accidents do happen and we do not charge for minor breakages or damage which occur as a result of normal use but reserve the right to charge reasonable payment for breakages or damage which occur as a result of reckless or deliberate misuse. Any missing items must be paid for in full. Security deposit of £200 to be paid via bank transfer before your arrival at your accommodation. This amount is fully refundable within 2 weeks of your departure, providing the property is left clean and tidy, that there have been no breakages, extra cleaning required or any extra people found to be staying at the property.
10. Care of the Property. It is the Client’s responsibility to take reasonable and proper care of the property, its furniture, pictures, fittings and effects in and around the property and leave them in the same clean and tidy condition and state of repair as they found them. In exceptional circumstances, additional cleaning charges will be imposed depending on the state of the property at the end of the letting period. It is also the responsibility of the Client to ensure that the property is left secure at all times when it is unoccupied during the period of let.
11. Liability. Livingo Stays Ltd shall have no liability for any death, personal injury, damage or loss of personal property unless this results from our own negligence.
12. Injury, Loss or Damage. The use of the property and its equipment is entirely at the Client’s risk. Livingo Stays Ltd does not accept responsibility for injury sustained by the Client and/or a member of his or her party, nor for loss or damage to their belongings including motor vehicles.
13. Right of Entry. Livingo Stays Ltd reserves the right of entry to the property at all reasonable times for the purposes of inspection or to carry out essential repairs, cleaning and maintenance.
14. Contract of Hire. This Contract of Hire is between the Client and Livingo Stays Ltd, the Host. The agreement to stay in the property for the holiday period, does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.
Please note that by making a booking with the hire charge paid, you have accepted these terms and conditions. You must ensure that ALL members of your party understand and comply with these terms and conditions. A legally binding contract has been entered into. Livingo Stays Ltd reserves the right to demand the immediate departure of any guests who fail to comply with these Terms & Conditions and for conduct deemed to be detrimental to the property.
